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Quality Services Trustee

Reach Volunteering
Northamptonshire (GB)
Closing date
13 Jun 2024

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Charity and not for profit, Board trustees, Other
Salary band
Part Time
Where will they be working
From our office

Job Details

What will you be doing?

To lead the Quality Services Team in providing oversight on behalf of the board in: 

  • Monitoring the experience of, and standard of service provided to, those who benefit from, or otherwise deal with Kids Aid, ensuring that the views of service users are considered, to secure a culture of excellence and continuous improvement.
  •  Ensuring compliance with ethical, professional, and clinical standards relevant to KidsAid’s beneficiaries. 
  • Monitoring organisational culture, policies, and processes to maximize safeguarding of all for whom KidsAid are responsible.
  •  Monitoring and keeping under review the values of the board in the context of service delivery. Adopting, monitoring, and updating where necessary, a scheme of delegation. 
  • Monitoring and auditing compliance with all relevant legal obligations, including assessing the likely effect of proposed changes to the law. 
  • Monitoring, compliance with the charitable objects of KidsAid, the constitution, terms of reference of the board and sub committees, and making recommendations to the board where necessary. 
  • Reviewing alternative national quality accreditation schemes, and making recommendations to the board, monitoring and coordinating progress in achieving any agreed scheme. 
  • Monitoring and auditing compliance with contracts, and tendering processes. Maintaining an overview of due diligence assessments, whether applied internally or externally.
  • Evaluating advisory Codes relevant to KidsAid including the Trustee Code of Conduct and making recommendations to the board for their adoption or change. 
  • Considering and recommending, where necessary, arrangements for training in quality standards and improvement. Report to each board with issues for decision.


What are we looking for?

  • At least one years’ experience at board level on a charity board, board of governors, or similar organisation. It is unlikely that any candidate with less than one years’ experience of governance will have the necessary background knowledge or experience.(E) 
  • Experience of strategic change through co-production. (D) 
  • Available to engage with the role at least 4 hours weekly during the initial period and attend face to face board meetings. (E)
  •  Chairing meetings at senior management team or board level. (D) 
  • Undertaking a senior leadership role within an organisation. (E)
  •  Effective presentations and report writing. (E) 
  • Participating in, or leading teams. (E) 
  • Maintaining supportive relationships at a senior level. (E) 
  • Supportive of the vision and purposes of the charity. (E) 

    E = Essential Criteria. D= Desirable Criteria.


Reach is the leading skills-based volunteering charity in the UK. We are the single biggest source of trustees for the voluntary sector in the UK. Connecting people, skills and good causes is our mission and our passion. 

What we do

We help charities and other non-profits find the skills they need to thrive. Every year hundreds of charities recruit volunteers through our service. These volunteers share their skills as trustees, advisors or mentors, carrying out short term projects or ongoing operational roles.  

Our goal is to create a step change in the quality, range and scale of skills-based volunteering and trusteeship in the UK. We are proud of our growing impact.

Why we do it

Charities can boost their capacity, increase their effectiveness and innovate / find new ways of doing things when volunteers donate their professional skills. Trustees play a crucial role in leading charities and overseeing their work. When the trustee board of a charity has a good mix of skills and professional experience, it can govern more effectively.

By supporting charities to recruit volunteers and trustees with valuable skills, we help charities increase their capacity and strengthen their governance.

How we do it

Our online community inspires people to use their skills for social good. We help organisations to make the most of those skills, to think through their needs and to attract the right person. We believe that communication is important in recruiting trustees and volunteers, so our service encourages dialogue between organisations and individuals. Our service is free to volunteers and to most charities.

Company info
020 3943 9902

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